Shipping policy

Last updated: March 12, 2026

Shipping Costs & Information

Standard Shipping: $14.99 CAD. We offer FREE standard shipping on all orders over $99 CAD.

Express Shipping: Customers may upgrade to Express Shipping for an additional $14.99 CAD. The total Express Shipping cost is $29.98 CAD for orders under $99, and $14.99 CAD for orders over $99.

Carriers

We ship using UPS, FedEx, or Canada Post, selecting the most efficient carrier based on destination and service availability. Please note that orders shipped to P.O. Boxes will be delivered via Canada Post only.

Duties & Import Charges

For supported destinations, duties and import charges may be prepaid by us at shipment.

If an order is eligible for Delivered Duties Paid (DDP) service, no additional import charges will be due upon delivery.

If DDP service is not available for a destination or shipping method, any applicable import duties, taxes, or fees may be the responsibility of the customer.

Processing & Shipping Time

Orders are typically processed within 1 business day. Estimated delivery times after shipment:

        Standard Shipping: 4–7 business days

        Express Shipping: 2–3 business days

        Standard Shipping (USA): 7–10 business days

        Express Shipping (USA): 5–6 business days

        Standard Shipping (International / Rest of World): 9–12 business days

        Express Shipping (International / Rest of World): 7–8 business days

International shipping times may be longer depending on destination, customs processing, and carrier conditions. Delivery times are estimates and may vary depending on carrier delays, weather conditions, or remote delivery areas.

Fulfilment Location

Orders are packed and shipped from Calgary, Alberta, Canada.

Calgary, Alberta, Canada

Orders are packaged carefully to ensure product protection during transit.

Order Tracking

After placing an order, customers will receive:

Order confirmation email

Shipping confirmation email containing tracking information

Tracking numbers may take up to 24 hours to activate after shipment notification.

Shipping Notes

Orders placed before 12:00 PM MST are typically shipped the same business day

Orders placed after the cutoff ship the following business day

Orders are not processed on weekends or Alberta statutory holidays

Remote areas may require Canada Post delivery